In January 2019, Keolis began a $20 million-a-year contract to operate the Greensboro Transit Authority’s (GTA) fixed-route bus and paratransit services. The fixed route service comprises 16 routes and five Higher Education Area Transit (HEAT) routes, delivering approximately 3.8 million passenger trips annually. GTA’s paratransit services provide an additional 250,000 trips per year. The 3.5-year contract with two one-year options to operate Greensboro’s transit network includes safety management and training, bus maintenance and repair, fare collection and bilingual customer service support (English and Spanish), just some of the responsibilities detailed in Keolis’ scope of work.
The Greensboro Transit Agency announced changes to bus services in response to the coronavirus outbreak Wednesday. Starting Thursday, new service hours take effect. Buses run Monday through Friday 5:15 a.m. to 8:30 p.m., Saturday 6 a.m. to 8 p.m. and Sunday 6 a.m. to 6 p.m. Beginning Sunday, GTA will move from 16 to a combined seven routes usually offered. This change is for Sundays only. To view the new Sunday routes, click here. Sunday routes are numbered 21 through 27.
GTA Administrative Offices are closed to the public effective immediately. Staff will be available by phone and email weekdays 10 am to 3 pm through March 27.
For SCAT I-ride, there is a temporary limit of reservations no more than seven days in advance. Reservations are being taken by the backup call center for 15 days, so you may experience delays in making reservations.
For more information, visit: https://bit.ly/2QxEOCI