OTP on the Commuter Rail’s North Side the highest since 2004
BOSTON, MA – April 21, 2016 – Keolis Commuter Services, which operates the Massachusetts Bay Transportation Authority (MBTA) Commuter Rail system, finished March 2016 with a 92.46 percent on-time performance (OTP) rate for all lines, the best month since Keolis began operating the system in July 2014.
When adjusted for delay factors beyond Keolis’ control, March OTP was at 95.06 percent. Trains on the system’s north side set a record in March with an unadjusted OTP of 95 percent, the best since 2004.
Factors that helped to drive the strong performance included the restoration of Amtrak’s Forest Interlocking switches and signals, which were destroyed by a lightning strike last year, and were impacting the Stoughton and Needham lines. On the north side, the completion of various construction projects benefited the Fitchburg Line.
“We know our passengers are counting on us to deliver a service that is safe and reliable each and every day, and we are pleased that we have been able to achieve such strong results,” said Keolis Commuter Services General Manager Gerald C. Francis “I want to commend the Keolis team and our partners at the MBTA who have worked closely together over these past months to strengthen the performance of the commuter rail system so that our passengers can feel confident about reaching their destination on time, every time.”
About Keolis Commuter Services
Keolis Commuter Services, a unit of Keolis North America, operates and maintains the Massachusetts Bay Transportation Authority’s commuter rail system, carrying more than 127,000 passengers daily throughout Greater Boston. For more than a century, Keolis has been a global leader in managing passenger transportation systems throughout the world, transporting 3 billion passengers a year via trains, buses, shuttles and taxis, while providing fleet management and maintenance, logistics and routing services. Learn more about at www.keoliscs.com.
Keolis Commuter Services