BOSTON, MA – March 26, 2015 – Keolis Commuter Service today announced that regular weekday service for MBTA Commuter Rail would be fully restored on Monday, March 30, with the number of seats available to passengers returning to pre-storm levels.
The commuter rail system has been operating on a limited schedule for the past month after a series of record-setting winter storms dropped more than 100 inches of snow on the Boston area, causing damage to the railroad infrastructure and to the locomotive fleet.
“On behalf of the entire Keolis team, I want to thank our passengers and this community for bearing with us as we have worked day and night over the past month to restore the commuter rail service,” said Keolis Commuter Services General Manager Gerald C. Francis. “We know the service interruptions have caused hardships for our passengers and we want this community to know that we are doing everything in our power to regain their trust by providing a service that is safe and reliable, and to communicate better when issues arise that impact schedules.”
In the wake of the storms, 23 of the 65 locomotives needed to run regular weekday service were disabled when their traction motors were damaged by snow and ice. In just three weeks, a total of 67 traction motors failed. By comparison, about 20 traction motors would be expected to fail during an entire “normal” winter.
Weekend schedules have remained at full service throughout the recovery.
For the latest updates on expanded schedules, passengers should visit www.mbta.com/winter/severe_weather, follow on Twitter @MBTA_CR, or contact the Keolis Customer Service team at 617-222-3200.
Keolis is a global leader in the passenger transportation industry, operating systems in 15 countries including North America. The largest light rail operator in the world, Keolis transports 2.5 billion passengers a year via trains, buses, shuttles and taxis, and also provides fleet management and maintenance, logistics and routing services. Learn more about how Keolis and our 55,000 employees are always “Thinking Like A Passenger” at www.keolisnorthamerica.com.
Keolis Commuter Services