Dubourdieu to Oversee Quality Assurance and Regulation Compliance Activities For MBTA’s Commuter Rail System
BOSTON – July 14, 2014 – Keolis Commuter Services has named Franck Dubourdieu director of quality and environmental services, for the Massachusetts Bay Transportation Authority (MBTA) commuter rail contract, which Keolis began operating on July 1. In this role, he will oversee quality assurance, regulation compliance, and performance management and introduce LEAN management in the organization’s activities
Dubourdieu has more than 20 years of experience working on a variety of passenger railroad operations. He comes to Keolis from Société Nationale des Chemins de fer Français (SNCF), where he recently served as director for the Transilien Commuter Rail Lines and regional director for the South East Paris Region. In these capacities, Dubourdieu implemented quality assurance programs in both the operational and commercial departments.
Dubourdieu also managed projects aimed at improving operational performance, including train planning, dispatching and run cuts. Additionally, he oversaw mid- and long-term infrastructure projects for both rail lines and stations.
He holds a master’s degree in business administration from Institut Commercial de Nancy in Nancy, France.
“Franck’s vast technical and commercial experience operating large and complex passenger rail systems brings tremendous value to our Boston operations and he will be an important asset to our team here,” said Gerald Francis, deputy general manager of Keolis Commuter Services.
Keolis is a global leader in the passenger transportation industry, operating systems in over 15 countries including North America. The largest light rail operator in the world, Keolis transports 2.5 billion passengers a year via trains, buses, shuttles and taxis, and also provides fleet management and maintenance, logistics and routing services. Learn more about how Keolis and our 55,000 employees are always “Thinking Like A Passenger” at www.keolisnorthamerica.com.
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Director of Communications, Keolis North America